Privacy policy

Overview

Highre, Inc. (“Highre, “we” or “our”) is committed to protecting and respecting your privacy.  Highre’s virtual career fair platform (the “Service”) helps the world’s leading universities and member organizations enable valuable, scalable conversations for their constituents, connecting employers to job candidates, current students to successful alumni on one continent to another in virtual career fair events.

This Privacy Policy (“Privacy Policy”) describes the types of information we collect, how we use the information, with whom we share it, and the choices you (“you” or “your”), our users, can make about our collection, use and disclosure of your information via the Service or our internet website at https://www.highre.co (the “Website”).  We also describe the measures we take to protect the security of your information and how you can contact us about our privacy practices.

BY USING OUR WEBSITE OR SERVICE, OR BY SUBMITTING INFORMATION THROUGH OUR WEBSITE OR SERVICE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR INFORMATION ACCORDING TO THIS PRIVACY POLICY.

Please review this Privacy Policy periodically as we may update it from time to time to reflect changes in our data practices, as described more fully below under “Privacy Policy Updates”.

This Privacy Policy applies to our “Customers”, who are the world’s leading companies, universities and member organizations using the Service to enable valuable, scalable conversations for their constituents; to “Constituents” of our Customers, including job candidates, students and alumni of universities, and organizational members, about whom we may process Personal Information to help administer Events on behalf of our Customers when we are acting as a provider of the Service to our Customers; and to “Visitors” to our Website, who may include Customers and Constituents.

This Privacy Policy does not apply to information of any kind that we collect by means (including offline means) or from sources other than those specified herein.


TERMS OF SERVICE AND PERSONAL INFORMATION

In order to access and use the Service, you must agree to our Terms of Service, establishing the use, disclaimers and limitations of liability governing the use of the Service and the Website, at https://www.highre.co/privacy/.

As used in this Privacy Policy, “Personal Information” means any information or set of information about an identified or identifiable natural person, where an identifiable natural person is one who can be identified by all means reasonably likely to be used by any person to identify the natural person directly or indirectly.  “Personal Information” does not include information that is not associated with an identified or identifiable individual or information that is reported in the aggregate (provided that such aggregated information is not identifiable to a natural person), and does not include information as to which identifying characteristics have been removed without means reasonably likely to be used by any person to re-identify the natural person directly or indirectly.


NOTICE

The Information We Collect

Information You Voluntarily Provide Us: We may obtain information about you that you submit voluntarily, including when you call or email us or communicate with us through social media, submit a website form requesting information about Highre or our Service, or when you participate in an Event. An “Event” is an online virtual career fair that includes registration before the event begins, activities between the event’s start and end time, and after the event’s end time. This information is “Personal Information” since it identifies you. Our legal basis for processing this information is your consent.

The types of this information we may obtain include:

Information that identifies you, such as your name, password, email address, address, phone number(s), and photographic image.
Demographic Information, such as zip code, country, years of work experience, skills, industry, certifications, degrees, attending or attended university, academic program, year of graduation, etc. We do this to help you connect with other event participants.
Preference Information, such as preferred time zone or whether to show a dialog on your next visit. We do this to personalize your experience on the Sites.
If you are accessing the Service on behalf of a Customer, you may provide certain information when you register, for example, your organization’s name, email address, and password.
Information collected from Customers in order to manage billing, including credit card numbers and associated billing information. We refer to this information as “Billing Information”.
Information stored in your social media profile that you authorize us to access when you use your social media profile to execute features on the Service, such as the ability to log into the Service using your social media profile credentials.

Information We Collect From Third Parties: We also may obtain information about you from Customers, business partners and other third parties and publicly-available information. This information includes the same types of Personal Information described above that you may voluntarily provide to us. Those third parties have privacy policies that may differ from this Privacy Policy. We do not control the data privacy or protection policies of third parties, and we are not responsible for the privacy practices of these third parties.  Our legal basis for processing this information is our legitimate interests, namely monitoring and improving our website and services, and the legitimate interests of our Customers (data controller).

Automatically-Collected Information: Whether you are a Visitor visiting our Website or acting on behalf of a Customer as part of the registration process, or a participant in an Event or other Constituent of a Customer using the Service, we may collect certain information by automated means. The information we may collect by automated means includes:

Information about the devices you use to access the Service or our Website (such as the IP address and the device, browser and operating system type).
Pages and URLs that refer visitors to our Website or the Service, also pages and URLs that visitors exit to once they leave the Service or our Website.
Dates and times of visits to the Service or our Website.
Information on actions taken on the Service or our Website (such as page views, site navigation patterns or application activity).
A general geographic location (such as country and city) from which a visitor accesses our Website.
Search terms that visitors use to reach our Website.
Anonymous information, such as pages visited, and time on the Service or our Website.
Cookies and web beacons, as described more fully below under “About Cookies, Web Beacons, Tracking Choices and Third Party Service Providers”.

Our legal basis for processing this information is your consent and our legitimate interests, namely monitoring and improving our Website and the Service.

How We Use the Information We Collect

We may use the information we obtain about you to:

Create, manage and maintain your account on the Service.
Provide you with services that you request.
Manage your participation in Events hosted on the Service, where you have signed up for such Events.
Maintain a record of the Events in which you participate, including chat history.
Transcribe and make available conversation history to both parties involved in a conversation.
Enable you to interact with other Event participants.
Provide administrative notices or communications applicable to your use of the Service and the Website (which are not subject to opt out).
Respond to your questions and comments and provide customer support.
Operate, evaluate and improve our business and the products and services we offer.
From time-to-time, to market to you our products and services and those of our affiliates, partners and third parties.
Analyze and enhance our marketing communications and strategies (including by identifying when emails we have sent to you have been received and read).
Analyze trends and statistics regarding visitors’ use of the Service and the Website, mobile applications and social media assets, and the jobs viewed or applied to on our Service.
Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users.
Enforce our Terms of Service.
Comply with applicable legal requirements and industry standards and our policies.

We also use Cookies, web beacons and certain technical information about your computer and your access of the Service and our Website (including your internet protocol address) in order to operate, maintain and manage the Service and our Website.  We collect this information by automated means, as described more fully below under “About Cookies, Web Beacons, Tracking Choices and Third Party Service Providers”.

Aggregated / Anonymous information. We may use information that is in aggregate / anonymous form to create compilations of aggregated data and/or statistics and reports, and any other uses without restriction. This includes reporting information to Customers of the Service in order to give Customers information in order to evaluate the value of the Service to their needs, as well as to market and improve the Service. We also use aggregate / anonymous data to analyze Website usage and customize the Website’s content, layout and services. These uses improve the Website and the Service and better tailor them to meet your needs, so as to provide you with an efficient and customized experience while using the Website and the Service. Information that is in “aggregate / anonymous” form refers to non-identified information or information that is reported in the aggregate (provided that such aggregated information is not identifiable to a natural person), and does not include information as to which identifying characteristics have been removed without means reasonably likely to be used by any person to re-identify the natural person directly or indirectly.

About Cookies, Web Beacons, Tracking Choices and Third Party Service Providers

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” is also called a Web bug or a pixel tag or a clear GIF. Used in combination with cookies, a web beacon is an often-transparent graphic image, usually no larger than 1 pixel x 1 pixel, that is placed on a Web site or in an e-mail that is used to monitor the behavior of the user visiting the Web site or sending the e-mail.

Highre uses cookies and other similar technologies to ensure that everyone who uses the Service and our Website has the best possible experience. We use “session” cookies on our Website, and we use both “session” cookies and “persistent” cookies in the Service. “Session” cookies do not track where you have been on the internet and do not gather information about you that could be used for marketing purposes. Session cookies are only stored for the duration of your visit to the Website and are deleted from your device when you close your browser.

“Persistent” cookies are saved on your device for a fixed period of time after you close your browser and are activated each time you visit the Service.  After you sign in, a persistent cookie stays in your browser and will be read by us when you return to use the Service. Persistent cookies help us recognize you as an existing user, enable us to serve secure pages on the Service without asking you to sign in repeatedly. Highre uses cookies to store non-personally identifying information such as your preferences. Highre also uses cookies to ensure the proper functioning and efficiency of our Service. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please be aware, that the Service cannot be used without cookies enabled.

Highre permits third party cookies on the Service and the Website. For example, third party services located on the Service, including those that allow for single sign-on, commenting, and social media sharing, may use cookies to remember user preference settings. Highre also uses web analytics services provided by third parties, such as Google Analytics, which use cookies to collect non-personal information about details of our users’ visits to the Service (including IP addresses) and the resources they access on the Service. These third party web analytics services provide us with reports based on this information in order to help us understand how users engage with the Service.

The companies that provide third-party tools and services such as commenting operate under their own privacy policies and Highre encourages you to be aware of the privacy policies of such companies. Highre does not have control over or access to any information contained in the cookies that are set on your computer by third party tool providers.There are many resources on the Internet that can provide you guidance regarding how to see what cookies have been set and how to manage and delete them, including https://en.wikipedia.org/wiki/HTTP_cookie, www.allaboutcookies.org, or www.aboutcookies.org.


CHOICE

(Disclosing Personal Information to Third Parties)

We will offer you the opportunity to choose whether your Personal Information is to be used for a purpose materially different from the purpose for which it was originally collected or subsequently authorized by you.

We do not request or knowingly receive or collect Sensitive Personal Information. Nonetheless, if at any point in the future we receive or collect Sensitive Personal Information you, we will not process such information about you for purposes other than those for which the information was originally obtained or subsequently authorized by you unless you explicitly consent to the processing, or as required or permitted, or where not prohibited by law or regulation. “Sensitive Personal Information” means Personal Information that reveals race, ethnic origin, political opinion, religious or philosophical beliefs, trade union membership, genetic data, biometric data where processed to uniquely identify a person, any information that concerns medical or health conditions or sex life, or information relating to the commission of a criminal offense.

The Information We Share

When you create an account on the Service, Highre will collect and retain information about you, some of which is Personal Information.

Information you provide when registering for an Event hosted on the Service is collected by Highre, and is shared with the company(ies) participating in the Event. This information includes Personal Information such as your name, email address, resume and other questions you answer during the registration process. This information also includes the conversation history from conversations with any other participants and organizations. If providing information for an Event, this information may become subject to the policies of the respective company(ies) participating in the Event after it has been shared, and Highre is not responsible for these policies. Providing additional information beyond what is required at registration is entirely optional, but enables you to better identify yourself.

We may share your information with third party contractors or service providers to provide you with the services that we offer you through our Sites; to provide technical support; or to provide specific services in accordance with your instructions. We require that these third parties not use your information other than to provide the services requested by Highre.

Although Highre does not currently have any subsidiaries, joint ventures, parent company, or other companies under a common control (collectively, “Affiliates”), we may in the future. We may share some or all of your information with these Affiliates, in which case we will require our Affiliates to honor this Privacy Policy. If another company acquires our company or our assets, we may include some or all of your information as part of the assets sold, including any and all demographic, preferences and information that is in aggregate / anonymous form.

We may also disclose specific user information when we determine, in good faith, that such disclosure is necessary to comply with applicable law, to cooperate with or seek assistance from law enforcement, to prevent a crime or protect national security, or to protect the interests or safety of Highre, our Customers and/or other users of the Services.

You should be aware that any information you submit on the Service may be read, collected, or used by other users of Highre, and could be used to send you unsolicited messages. In addition, any information you submit in an Event can be read, collected, or used by participating companies, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit on the Service or the Website.

Aggregated / Anonymous information. We may use information that is in aggregate / anonymous form to create compilations of aggregated data and/or statistics and reports, and any other uses without restriction. This includes reporting information to Customers of the Service in order to give Customers information in order to evaluate the value of the Service to their needs, as well as to market and improve the Service. We also use aggregate / anonymous data to analyze Website usage and customize the Website’s content, layout and services. These uses improve the Website and the Service and better tailor them to meet your needs, so as to provide you with an efficient and customized experience while using the Website and the Service.

Opting Out of Marketing Communications

If you receive marketing or promotional emails from us, you may unsubscribe at any time by following the instructions contained within the email or by sending an email to the address provided in the “Contact Us” section.


HOW WE PROTECT PERSONAL INFORMATION

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. Taking into account the risks involved in the processing and the nature of the Personal Information we process, Highre maintains appropriate administrative, technical and physical safeguards to protect Personal Information in our possession against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing. This includes, for example, firewalls, password protection and other access and authentication controls. We use SSL technology to encrypt data during transmission through public internet, and we also employ application-layer security features to further anonymize Personal Information.

Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your Personal Information will always remain private. As a user of the Website and the Service, you understand and agree that you assume all responsibility and risk for your use of the Website and the Service, the internet generally, and the documents you post or access and for your conduct on and off the Website and the Service.  If you believe your Personal Information has been compromised, please contact us as set forth in the “Contact Us” section.

To further protect yourself, you should safeguard your Highre Connect account username and password and not share that information with anyone. You should also log off from Highre Connect and close your browser window when you have finished your visit to our Service. Please note that we will never ask for your Highre Connect account password via email.

We have a security incident response program designed to promptly respond to and escalate any potential privacy or security incident.  If we learn of a security incident, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.


ACCOUNTABILITY FOR ONWARD TRANSFER

The Website is hosted in the United States of America and the Service is provided in the United States of America and the United Kingdom. In the performance of our Service and business operations, Personal Information we collect or receive may be stored or transferred internationally throughout our organization and to our service providers or agents, in accordance with applicable data privacy laws.  Transfers to third parties are covered by the provisions in this Privacy Policy under “Notice” and “Choice”.

We will endeavor to obtain assurances that any such service provider or agent will provide at least the same level of privacy protection as is required by this Privacy Policy and will notify us if it makes a determination it can no longer meet this obligation.

We use model contractual clauses and other mechanisms approved by the European Union and Switzerland, respectively, for transfers of Personal Information from the European Economic Area (“EEA”) and Switzerland.

Where we know that any third party to whom we have provided Personal Information is using or disclosing Personal Information in a manner contrary to this Privacy Policy, we will take reasonable steps to prevent or stop the use or disclosure. With respect to such onward transfers to agents, and to the extent we are responsible for the event, we will remain liable should our agents process Personal Information in a manner inconsistent with this Privacy Policy.


DATA INTEGRITY AND PURPOSE LIMITATION

We endeavor to use Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by you. We will take reasonable steps designed to ensure that only Personal Information that is relevant to its intended use, accurate, complete, current, and otherwise reliable in relation to the purposes for which the information was obtained is used by us for as long as we retain possession of such information. Our personnel have a responsibility to assist us in maintaining accurate, complete and current Personal Information. When acting as a provider of our Service to our Customers, we endeavor only to process Personal Information that is relevant to our Service, and for purposes compatible with those for which the Personal Information was collected; wherever possible, such Personal Information is non-identified.


ACCESSING AND CONTROLLING YOUR INFORMATION

EU data protection law makes a distinction between organizations that process Personal Information for their own purposes (known as “controllers”) and organizations that process personal data on behalf of other organizations (known as “processors”). If you have a question or complaint about how your Personal Information is handled, these should always be directed to the relevant controller, since the controller has primary responsibility for your Personal Information.

(For Customers who organize Events through our Service and Visitors to our Website) We are a data controller in respect of Personal Information that Customers provide us as part of their accounts and Visitors provide us when visiting our Website. Under laws in certain countries in which we operate, Customers who organize Events through our Service and Visitors to our Website from those countries have a right to access Personal Information about themselves, and to amend, correct or delete Personal Information that is inaccurate, incomplete or outdated.  We will, upon request, provide you with confirmation regarding whether we are processing Personal Information about you, consistent with applicable law. In addition, upon your request, we will take reasonable steps to correct, amend, or delete your Personal Information that is found to be inaccurate, incomplete or processed in a manner non-compliant with this Privacy Policy or applicable law, except where the burden or expense of providing access would be disproportionate to the risks to your privacy, where the rights of persons other than you would be violated or where doing so is otherwise consistent with applicable law. Unless prohibited by applicable law, we reserve the right to charge a reasonable fee to cover costs for providing copies of Personal Information that you request.

(For Constituents of our Customers who register for Events through our Service) When acting as a provider of our Service to our Customers, we will process your Personal Information to help administer Events on behalf of our Customers, and we are not responsible for the continued accuracy any Personal Information provided.  Any questions that you may have relating to your Personal Information and your rights under data protection law should therefore be directed to the relevant Customer (the controller) who has organized the Event, not to Highre.  We will assist our Customers in fulfilling their obligations under applicable law to respond to such requests by individuals to correct or update their Personal Information.

Notwithstanding the foregoing, Constituents of our Customers who register for Events through our Service may access, update and amend certain Personal Information included in your online account at any time prior to the conclusion of an Event by logging into your account and making the necessary changes. You can decide what information to make available to other participants when you register for an Event, participate in a chat, or post or reply to comments. You may choose to deactivate your account at anytime. When you deactivate your account, you will be logged out of Highre Connect and you will no longer be able to log into Highre Connect to view Events you attended or the chats you had with other participants. Furthermore, we will only delete registrations you have started or completed for upcoming Events. We will not delete information you provided when registering for or participating in a concluded Event as this information has already been shared with other participants that you engaged with in a chat or message board conversation.

Please note that while any amendments, corrections or deletions will be reflected in active user databases (as updated with a reasonable period of time), we may retain all Personal Information for backups, archiving, prevention of fraud and abuse, analytics, and satisfaction of other legal obligations we reasonably believe applicable.

You authorize us to use and disclose any new or modified information that you provide in accordance with this Privacy Policy, and you agree that we are under no obligation to delete or modify information that you have previously chosen to provide us as to which you have not instructed us to take such action. Please remember, however, that if we have already disclosed some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures.

We may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and take other actions otherwise permitted by law.


RECOURSE, ENFORCEMENT AND LIABILITY

We encourage you to raise questions about our processing or disclosure of your Personal Information by contacting us, as set forth in the “Contact Us” section below.  We will undertake reasonable efforts to investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Privacy Policy.  Any of our personnel that we determine are in violation of this Privacy Policy will be subject to disciplinary action up to and including termination of employment, where applicable.

Disputes and Choice of Law and Location for Resolving Disputes

If you believe that we have not adhered to the Privacy Policy, please contact us by e-mail at hello@highre.co. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.

The laws of Delaware govern this contract and any claim or dispute that you may have against us, without regard to Delaware’s conflict of laws rules, and that the United Nations Convention on Contracts for the International Sale of Goods shall have no applicability.  Any disputes or claims that you may have with or against us will be resolved exclusively by a court located in New Castle, Delaware and you agree and submit to the exercise of personal and subject matter jurisdiction of the federal and state courts located in New Castle, Delaware for the purpose of litigating any such claim or action.


THIRD PARTIES NOT GOVERNED BY THIS PRIVACY POLICY

Content on our Service and the Website may contain links to other sites that are not owned or controlled by Highre. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Sites and to read the privacy statements of each and every website that collects Personal Information. This Privacy Policy applies only to information collected on Highre Connect.


CHILDREN’S PRIVACY

We do not intentionally gather information about users who are under the age of 13. If you are under the age of 13, you are not authorized to use the Service.


PRIVACY POLICY UPDATES

If we decide to make material changes to our Privacy Policy, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on the Website and updating the date at the top of the Privacy Policy. Therefore, we encourage you to check the date of our Privacy Policy whenever you visit the website for any updates or changes.

Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on the Website. What constitutes a “material change” will be determined at our sole discretion, in good faith and using common sense and reasonable judgment.

Please note that at all times you are responsible for updating your Personal Information to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.

We understand that changes to this Privacy Policy may affect your decision to use our Service or the Website. You have the option to deactivate your account for any reason. Continued use of our Service and the Website following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.


CONTACT US

If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please contact us at hello@Highre.co.